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Marine Society & Sea Cadets, Rosyth, Fife (Hybrid)
£24000.00-£24000.00 per year
Posted 6 days ago
Marine Society & Sea Cadets, Rosyth, Fife (On-site)
£28000.00-£28000.00 per year
Posted 4 days ago
Marine Society & Sea Cadets, London (On-site)
£37500.00-£37500.00 per year
Posted 2 weeks ago
Closing in 7 days
WWF UK, Multiple Locations (Hybrid)
£55,000 - £60,000 per year
Posted 2 weeks ago
Page 1 of 1
Rosyth, Fife, United Kingdom (Hybrid)
£24000.00-£24000.00 per year
Full-time
Permanent
Job description

Are you passionate about supporting volunteers and looking for a new opportunity?

We are seeking to recruit a Volunteer Support Officer to join our team in  HMS Caledonia, Rosyth on a full time, permanent basis. We offer Hybrid Working - flexibility to work from home with occasional travel .In return, you will receive a competitive salary of up to £24,000 gross per annum.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

The Volunteer Support Officer role:

As our Volunteer Support Officer, you will be acting as the first point of contact via email and phone for our volunteers providing warm and friendly assistance. This role provides vital support to volunteers within our enrolment process as well as administrative tasks that aid and celebrate our volunteers.

Our successful candidate will be organised, a strong team player and have excellent verbal and written communication skills.

Responsibilities as our Volunteer Support Officer will include:.

  • Supporting the adult volunteer applications to join the Sea Cadets, ensuring that personnel records are updated accordingly on our database
  • Administer the disclosure process as a MSSC counter signatory
  • Reviewing and approving applications for the Cadet Forces Medal
  • Responding to all volunteer enquiries received by MSSC by email, post and phone
  • Administering personnel forms associated with volunteer progression

Requirements needed to become our Volunteer Support Officer:

  • Computer literacy: strong knowledge of Microsoft Word, Excel, email, internet and experience of web based information systems
  • Experience of working in a customer focused role, including handling a wide range of enquiries by phone and email, and handling challenging phone calls and emails
  • Experience of using data protection procedures

Desirable

  • Experience of database inputting and records maintenance and management
  • Experience of setting up and using Mail Merge to issue emails or letters

Benefits as our Volunteer Support Officer will include:

  • 25 days annual leave per annum increasing with length of service
  • Hybrid working for many roles
  • Life assurance (4x salary)
  • Private medical insurance
  • Generous pension (employer contribution up to 10%)
  • Cycle to work scheme
  • Wellbeing portal and EAP with 121 counselling
  • Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential

Closing date: 17th May 2024

Interviews: 30th May 2024

If you are interested in this Volunteer Support Officer, please apply now!

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Posted by
Marine Society and Sea Cadets View profile Company size Size: 101 - 500
Posted on: 22 April 2024
Closing date: 20 May 2024 at 23:59
Job ref: NBRosVSO2204
Tags: Management